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Velvet

Safety

You’re in control here

Talking to strangers can be wonderful. It can also go sideways. Here’s what you can do about it, and what happens behind the scenes when you do.

If someone is in immediate danger

Contact your local emergency services right away. Moderators here can act on reports, but they can’t send help and may not see a report straight away.

Your safety tools

  • Next

    Leave instantly and meet someone new. No explanation needed.

  • Stop

    End the chat and step out of the queue altogether.

  • Report

    End the chat and tell the moderators what happened, with the evidence you choose.

  • Block

    Make sure you’re never matched with that person again.

  • Hidden by default

    Voice notes arrive concealed. Nothing shows until you choose to open it.

Tips for chatting safely

  • Keep personal details to yourself. Your full name, address, school or workplace, phone number and social handles can all be used to find you. A friendly stranger doesn’t need them.
  • Be careful with links. A link can lead to scams, malware or pages that try to log you in somewhere. If you don’t know where it goes, don’t open it.
  • Watch your background on camera. Mail, windows, photos and uniforms can give away more than you think.
  • Assume anything can be captured. Recording or sharing other people is against the rules here, but we can’t technically stop someone pointing a second device at their screen.
  • Never send money or codes. Requests for gift cards, crypto, “verification” codes or help with a sudden emergency are scams.
  • You can leave anytime. If something feels off, press Next or Stop. You don’t owe anyone a conversation.

How reporting works

Pressing Report ends the chat immediately. You pick a reason, can add a short note, and choose which of the recent messages (if any) to include as evidence. You can report during a chat or for about 15 minutes after it ends.

Reports go to the site’s moderators, who may warn or ban the other person. The other person just sees that you left — they aren’t told they were reported. You can also block them in the same step so you’re never matched again.

Please report anyone who seems to be under 18 — that one matters most. See the community guidelines for what’s not allowed.

What moderators can and can’t see

We think you should know exactly what’s visible behind the curtain.

What they can see

  • Reports: the reason, your note, and only the evidence you selected when reporting.
  • Basic match information such as when a chat happened and which mode it was in.
  • The self-declared details people chose to share, like display name and interests.

Evidence you attach to a report is kept for a limited number of days so it can be reviewed, then deleted.

What they can’t see

  • Calls. Voice and video are never recorded, so there is nothing to play back.
  • Your text chats, in general. Messages are held only in a short-lived buffer, for about 15 minutes after a chat ends, so that they can be attached to a report. After that they are gone. Moderators don’t browse chats; they only see what reporters choose to send.
  • Your password. If you have an account, only a one-way hash of it is stored.

Honesty note: chats are not end-to-end encrypted, and the site’s operator runs the servers that carry them. Read the privacy notice for the full picture.

Voice notes

Voice notes are opt-in on both sides. They arrive hidden behind a cover, and you decide whether to reveal each one. All attachments are deleted automatically shortly after the chat ends.

If someone sends you something you didn’t want, don’t open it — report it.

Look after yourself

Random chat can be a lot. If a conversation leaves you shaken, take a break, talk to someone you trust, or reach out to a local support service. If you or someone else is in danger, contact your local emergency services.